The previous few weeks have seen a number of issues with the Google Advertisements Supervisor, particularly affecting publishers and an incident courting all the way in which again to August 31.
The unique concern. On August 31, Google reported an incident that “Google Advert Supervisor Historic Report stats are exhibiting decrease than anticipated for some networks. There’s no clear impression on Serving or Information Switch at this level.”
Quick ahead to this week. Yesterday Google reported an extra concern “We’re investigating experiences of a problem with Google Advert Supervisor. We’ll present extra info shortly. The affected customers are capable of entry Google Advert Supervisor, however are seeing error messages, excessive latency, and/or different sudden habits.”
Moreover, they supplied the next replace from the August 31 incident “Advert Supervisor Reporting stats stays mounted with all new information since September 1st (PDT) being precisely reported. We’re engaged on correcting the affected information (concern length: August thirtieth, 8:00 PM PDT via August thirty first, 5:00PM PDT). Our present ETA to have it mounted is September twenty third.
We obtained experiences from a number of Publishers the place Line Objects have been under-delivered round September fifteenth and it is likely to be associated to this incident. Engineering is investigating and we are going to present extra particulars at present.”
Later that day. Round 7 pm UTC Google reported “The Reporting workaround repair that was launched on September thirteenth to mitigate the lacking stats for this incident has impacted the funds extractor inflicting under-delivery in a couple of Line Objects. A Serving repair has been issued and might be launched shortly (anticipated EOD PDT). This concern doubtlessly solely affected Line Objects that meet these two standards:
1. Line Merchandise has been lively by means of the 8/31 (PDT) incident and after the 9/13 (PDT) workaround repair.
2. Line Merchandise had a number of of the next particular adjustments made on or after the 8/31 (PDT) stats incident: date length, the precise funds aim, and supply pace.”
September 21. At present Google posted an replace “We anticipate to resolve the issue affecting a majority of customers of Google Advert Supervisor at Sep 24, 2022, 6:59 AM UTC. Please observe that this timeframe is an estimate and should change. The affected customers are capable of entry Google Advert Supervisor, however might not have entry to the newest information.
Dig deeper. To remain updated on all Google Advert points and outages, you possibly can preserve checking the standing.
Why we care. These points have an effect on publishers and shouldn’t have any impression on advertisers. Moreover, for those who suspect a problem with Advertisements Supervisor or every other Google platform, tell us!
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